Northwest Software Services   

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12 Ways We Can Make You More Productive, Efficient, AND More Profitable From The Very First Day That You Hire Us 541-210-5129
TOLL FREE 888-490-9758
1.  Network Management w/ No Charge, "All-You-Can-Eat" Support.

Our No-Hassle IT Service Plans are designed to give you the critical technical support you need to maximize your network’s speed, performance, and stability, without the expense of a full-time IT staff.
Unlike other computer consultants who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, our No-Hassle IT program does not allow us to profit from your technology troubles in any way.

Your Benefits:
  • You'll be more EFFICIENT because your network will be much more stable as we proactively manage and support it each and every day.
  • You'll be more PRODUCTIVE due to increases in performance and reliability from the systems that you already have.
  • You'll be more PROFITABLE because your IT costs will be a low, fixed monthly amount that you can budget for and eliminate those costly surprises from a failed system.  Increases in your staff's PRODUCTIVITY will also add to your bottom line.
2.  Industry standard products and solutions.

We won’t use your business as a guinea-pig to try out the latest “cool” computer product. We will only recommend products from mature, stable companies such as Microsoft, HP, Cisco, SonicWall, and AccountMate. If for any reason you should ever have to bring in another IT support company, you can rest assured that they will find products they know, already setup and installed according to the manufactures best practice recommendations.

Your Benefits:
  • You'll be more EFFICIENT because your staff probably already has some understanding of how to use products from well-known companies such as Microsoft.
  • You'll be more PRODUCTIVE because untested products from smaller, unknown vendors are more likely have problems of their own, and to cause problems with other systems.
  • You'll be more PROFITABLE because your IT systems will run smoothly and with fewer problems, saving you money.
3.  Certified Technicians

You would never trust the care of a loved one to an unlicensed doctor who is not certified by the state medical board. In the same way you should never trust your critical data, systems, and confidential information to a computer technician who has not been certified by the manufacturer of that system.

Your Benefits:
  • Non-certified computer service people tend to make more mistakes and recommend inappropriate solutons for common business needs.  Our technicians have the extensive training and testing to demonstrate a strong knowledge of both technology and business practices.
4.  24/7 Support

Your business doesn’t always stop at 5pm and neither do we. Call us anytime, day or night, and expect to get the same high-level of support we give during normal business hours.  Each of our clients has multiple methods of contacting a Certified support engineer at any time.

Your Benefits:
  • Just because it's after hours does not mean that you should have to suffer extended hours of lost productivity.  We're always available to help in any way that you may need.  In addition to taking your support calls, our monitoring systems will automatically alert us if any of your systems begins to experience a problem.  In most cases this happens without you even knowing that you had a problem!
5.  Our Guarantee

If you're unsatisfied with our service for any reason, let us know and we'll do everything that we can to make it right.  If you're still not happy you can request a full refund.

Your Benefits:
  • There is absolutely no risk on your part for using our services.  No hassles - ever!
6.  Financing

The cost of IT equipment doesn’t have to be a problem for companies who are looking to maximize their cash-flow. We offer financing that can include all of your hardware, software, and service in one low monthly payment.

Your Benefits:
  • Manage your cash-flow while taking advantage of the increased EFFICIENCY and PRODUCTIVITY from deploying the latest IT systems.
7.  IT Security

We make sure that your network and data is locked down using the best recommendations from our product vendors. Our training and certifications enable us to fully understand the ever-changing threats that exist to your business data and we will make sure that you are protected against those threats.  Spam, Spyware, Hackers, and even Employee Sabotage needn't be a worry to you any longer.

Your Benefits:
  • You'll sleep better knowing that your data and systems are protected for the latest threats that you often hear so much about in the news.  These threats are capable of destroying your data and causing irreparable harm to your company.  We'll make sure you are protected with the latest products and services, that they are correctly installed and configured according to the manufacturers best-practices.
8.  Complete Turn-Key Systems

We are able to help our clients achieve greater profitability through the right network and the right business accounting software. We deliver a complete solution that is uniquely suited to your requirements.

With an integrated, line-of-business accounting solution, you’ll save time and money by having all aspects of your company tracked in a single accounting platform. Our solutions include accounting software for retail, services companies, manufacturers, distributors, and more.

For over 15 years, we have assisted our clients with all of their networking and line-of-business accounting software.  We are uniquely able to plan for an IT system that is designed to meet ALL of your requirements.

Your Benefits:
  • Capable, feature-rich accounting software crucial to managing your business.  A truly integrated system will bring all of your company departments under one roof so you can better manage cash-flow, provide better customer support, enhance sales and marketing, and efficiently provide better inventory control.
9.  Stop 99.7% of Spam

We have the tools and training to stop all of your incoming spam dead in its tracks. Our spam elimination system catches 99.7% of incoming spam WITHOUT catching the email that you really do want to get.

Your Benefits:
  • You and your employees will be more PRODUCTIVE as a result of not receiving 100's of spam messages every day.  Offensive messages will no longer fill the inbox of every employee on your staff.
10.  Remote Access

Our network configurations allow your remote users and offices to securely access the data that they need from anywhere in the world. Whether it’s checking email, sharing files, or running full-blown applications, being out of the office will no longer mean being less productive.

Your Benefits:
  • You'll maintain full access to your data and systems even when you are not in the office.  Monitor accounting, sales, inventory and access your email and private data from anywhere!
11.  Software Built to Your Specifications

Your business may have some unique requirements that off-the-shelf software will just not accommodate. You won’t have to resort to off-line or double-entry systems any longer with our custom software services.

With over 20 years of experience and using the latest Microsoft technologies, we will work with you to plan, design, and build your software to your exact specifications. We’ll deliver your solution on-time, and on-budget, guaranteed.

Many of our clients have used this service to build productivity enhancing systems for barcoding, inventory management, and to bridge disparate systems together in order to eliminate double-posting.

Your Benefits:
  • You'll be more EFFICIENT as your new software saves you time every day.  You'll be more profitable as you redirect efforts previously being spent to take care of the systems you have now automated.
12.  We Listen Before We Speak

It seems like listening has become a lost art these days.  Many IT companies only want to sell their latest product or service. Rather than push some over-priced technology that you don’t even need, we instead take the time to understand your company and your goals. Only then can we recommend the right technology solutions that best fit your company.

Your Benefits:
  • We'll never try to push some product or service on you that you don't want.  Our job is to listen to what your goals and requirements are and offer solutions in plain-English so that you can make choices.  It's your business we are talking about and no one knows it better than you.
Copyright 2007 Northwest Software Services, All Rights Reserved
PO Box 4314 Medford OR 97501
Call us toll-free at 888.490.9758  |  Fax 971.222.3831  |  email
info@northwestsoftwareservices.net
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